Terms of service

Welcome to Suited & Ready. These Terms of Service ("Terms") govern your access to and use of the Suited & Ready website, online store and related services.

Throughout these Terms, the terms "we," "us," "our," and "Suited & Ready" refer to the business operating this store. Suited & Ready operates this website and online store, including all related information, content, features, tools, products and services (collectively, the "Services").

Our online store is powered by Shopify, which provides the technology that enables us to provide the Services to you.

Please read these Terms carefully before using our website or purchasing any products from us. By accessing, browsing or using our website, or by placing an order, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not access or use our website.

Nothing in these Terms affects any statutory rights or consumer protections that cannot legally be excluded or limited.

SECTION 1 — ACCESS AND ACCOUNT

You may use our website for lawful purposes and in accordance with these Terms.

By using our Services, you confirm that you are legally capable of entering into a contract under the laws applicable to you.

If you create an account or provide information when placing an order, you agree to provide information that is accurate, current and complete.

You are responsible for keeping your account credentials secure and confidential. You are responsible for activity that occurs through your account unless the activity resulted from circumstances outside your reasonable control.

You must notify us if you believe that your account has been accessed without your permission.

We reserve the right to suspend or terminate accounts where we reasonably believe that an account has been used unlawfully, fraudulently or in violation of these Terms.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, colours, prices and other information displayed on our website are accurate and up to date.

However, the appearance of colours and products may vary depending on your device, screen settings, browser or other technical factors.

We do not guarantee that the colour or appearance of a product on your screen will exactly match the physical product.

We reserve the right to:

• Update product descriptions and information.
• Change product availability.
• Discontinue products.
• Limit quantities available for purchase.
• Correct errors or inaccuracies.
• Make changes to our product range where reasonably necessary.

Nothing in these Terms affects your statutory rights concerning the quality, description, safety or fitness of products.

SECTION 3 — ORDERS

When you place an order through our website, you are making an offer to purchase the products selected.

After you submit your order, you will normally receive an order confirmation by email. An order confirmation acknowledges that we have received your order but does not necessarily mean that your order has been accepted.

Your order is accepted when we confirm that the products have been accepted for fulfilment or otherwise expressly confirm acceptance.

We reserve the right to decline or cancel an order in reasonable circumstances, including where:

• A product is unavailable.
• There is an obvious pricing or listing error.
• We suspect fraudulent or unauthorised activity.
• We are unable to fulfil the order.
• An error has occurred in the order or website.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

You should review your order carefully before completing your purchase. Once an order has been accepted, we may not be able to accommodate cancellation requests outside your statutory cancellation rights or our Return & Refund Policy.

Your purchases are subject to our Return & Refund Policy, which forms part of these Terms.

Unless otherwise agreed, products purchased through our website are intended for personal or household use and not for unauthorised commercial resale.

SECTION 4 — PRICES AND BILLING

All prices displayed on our website are stated in the applicable currency.

Prices may change from time to time. Any price change will not affect an order that has already been accepted unless required by law or agreed with you.

The price applicable to your purchase will normally be the price displayed at the time you place your order and will be confirmed in your order confirmation.

Applicable delivery charges, taxes and other charges will be displayed at checkout where applicable.

For international orders, additional customs duties, import taxes or other charges may apply depending on the destination country. Where such charges are not collected at checkout, they may be payable by the customer.

We reserve the right to correct obvious pricing errors. If an obvious pricing error affects an order, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund.

You agree to provide accurate and complete billing and payment information.

You confirm that you are authorised to use the payment method provided for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

We offer shipping to destinations displayed or made available at checkout.

Available delivery methods, costs and estimated delivery times will be displayed during checkout where applicable.

Delivery times are estimates and are not guaranteed unless we expressly state otherwise.

Delivery may be delayed by circumstances outside our reasonable control, including:

• Courier or postal delays.
• Customs processing.
• Severe weather.
• Public holidays.
• Strikes or industrial action.
• Transportation disruptions.
• Government restrictions.
• Other unforeseen circumstances.

If your order is delayed, please contact us at atifmunay@gmail.com and provide your order number so that we can investigate.

We will comply with applicable laws regarding delivery and responsibility for goods while they are being delivered.

For more information about delivery, please see our Shipping Policy.

SECTION 6 — RETURNS, REFUNDS AND CANCELLATIONS

Our returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

We currently offer a 30-day return policy, subject to the conditions contained in our Return & Refund Policy.

Customers in the UK and other jurisdictions may also have statutory cancellation, refund or other consumer rights that apply regardless of our voluntary return policy.

Nothing in these Terms or our Return & Refund Policy is intended to remove or restrict rights that cannot legally be excluded.

If you believe that you have received a defective, damaged, incorrect or misdescribed product, please contact us at atifmunay@gmail.com as soon as reasonably possible.

SECTION 7 — INTELLECTUAL PROPERTY

All content and materials available through our website, including but not limited to:

• Our brand name.
• Logos.
• Product names.
• Product descriptions.
• Photographs.
• Graphics.
• Website design.
• Text.
• Videos.
• Audio.
• Product reviews.
• Page layouts.
• Other original materials.

are owned by or licensed to Suited & Ready unless otherwise stated.

These materials are protected by applicable intellectual property laws.

You may access and use our website for personal and lawful purposes.

You must not, without our prior written permission and except where permitted by law:

• Copy our website content for commercial purposes.
• Reproduce our photographs or graphics.
• Modify or create derivative works from our content.
• Republish our content.
• Sell or commercially exploit our content.
• Use our branding or trademarks in a way that suggests an unauthorised association with Suited & Ready.

All rights not expressly granted to you are reserved.

SECTION 8 — THIRD-PARTY SERVICES AND OPTIONAL TOOLS

Our Services may use third-party services, applications, tools and integrations to help us operate our business.

These may include payment providers, analytics services, shipping providers, fulfilment services, marketing services, customer support tools and other technology providers.

Some third-party services may be provided directly by companies that have their own terms and privacy policies.

Where you use a third-party service through our website, your use may also be subject to that provider's terms.

We are not responsible for third-party services that we do not own or control, except where applicable law provides otherwise.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily mean that we endorse the third-party website or service.

We do not control third-party websites and are not responsible for their content, security, availability, privacy practices, products or services.

If you choose to access a third-party website, you do so subject to that website's own terms and policies.

You should review the relevant third party's terms and privacy policy before providing personal information or making a purchase through a third-party website.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify.

Shopify provides the technology and infrastructure that enables us to operate our online store and provide our Services.

However, purchases made through our online store are transactions between you and Suited & Ready.

Shopify is not the seller of the products offered by Suited & Ready and is not responsible for our products, fulfilment, returns, refunds or other obligations to customers, except where Shopify is legally responsible for its own services.

For information about Shopify's handling of personal information, please refer to Shopify's privacy information.

SECTION 11 — PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process certain information relating to your use of our website.

For more information, please review our Privacy Policy and Shopify's applicable privacy information.

SECTION 12 — REVIEWS AND FEEDBACK

If you submit, upload, post, email or otherwise provide reviews, comments, suggestions, ideas, photographs or other content to us, you confirm that you have the necessary rights to provide that content.

You agree that your submission will not:

• Infringe another person's intellectual property rights.
• Violate another person's privacy rights.
• Contain unlawful, fraudulent or misleading information.
• Contain abusive, threatening or defamatory content.
• Contain malicious software.
• Impersonate another person or business.

By submitting content to us, you grant Suited & Ready a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish and distribute that content for purposes connected with operating, improving and promoting our Services, subject to applicable law.

We may remove or refuse to publish content that we reasonably believe violates these Terms, applicable law or the rights of another person.

We are not required to publish or retain every review or piece of feedback submitted.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to:

• Product descriptions.
• Product pricing.
• Promotions.
• Offers.
• Shipping charges.
• Delivery times.
• Product availability.
• Other website information.

We reserve the right to correct errors and update information when reasonably necessary.

If an error affects an order that you have placed, we may contact you to explain the issue and, where appropriate, offer you the option to continue with the corrected order or cancel the affected order and receive a refund.

SECTION 14 — PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our website:

1. For any unlawful or fraudulent purpose.
2. To violate applicable laws or regulations.
3. To infringe our intellectual property rights or the rights of others.
4. To harass, threaten, abuse or harm another person.
5. To submit false or misleading information.
6. To impersonate another person or organisation.
7. To interfere with the security or operation of our website.
8. To upload or transmit viruses, malware or other harmful code.
9. To attempt to gain unauthorised access to our systems or accounts.
10. To collect or misuse another person's personal information without permission.
11. To send spam, phishing messages or other unsolicited communications through our Services.
12. To use automated systems to interfere with or overload our website.
13. To scrape, copy or extract website content for unauthorised commercial purposes.
14. To bypass security, access controls or other technical restrictions.
15. To use our Services in a way that could damage Suited & Ready, our customers or our service providers.

We may suspend or terminate access to our Services where reasonably necessary if we believe these Terms have been breached or our Services have been misused.

SECTION 15 — AUTOMATED SYSTEMS AND AGENTS

Our website may be accessed by automated systems where permitted by us and applicable technical requirements.

Automated systems, software agents, bots and similar tools must not:

• Misrepresent their identity.
• Circumvent security measures.
• Attempt to bypass access restrictions.
• Overload or disrupt our website.
• Scrape or reproduce website content for unauthorised purposes.
• Circumvent CAPTCHA or other anti-bot measures.
• Access areas that are not publicly available.

We may take reasonable technical measures to limit automated access where necessary to protect our website, customers and business.

SECTION 16 — TERMINATION

We may suspend or terminate your access to our Services where reasonably necessary, including where you materially breach these Terms, engage in unlawful activity, commit fraud or misuse our website.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should continue after termination will remain in effect.

SECTION 17 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to keep our website accurate, secure and available.

However, we do not guarantee that our website will always be:

• Available without interruption.
• Free from errors.
• Free from technical issues.
• Completely secure.
• Free from viruses or other harmful components.

To the extent permitted by law, our website and certain services may be provided on an "as available" basis.

However, nothing in these Terms excludes or limits any legal guarantee, warranty or consumer right that cannot legally be excluded or limited.

In particular, nothing in these Terms affects your statutory rights concerning products that are faulty, unsafe, not as described or otherwise fail to meet applicable legal requirements.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Suited & Ready will not be responsible for losses that could not reasonably have been anticipated when the contract was entered into or that arise from circumstances outside our reasonable control.

However, nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Defective products where liability cannot legally be excluded.
• Breach of statutory consumer rights.
• Any other liability that cannot legally be excluded or limited.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 19 — INDEMNIFICATION

If you use our website unlawfully, deliberately misuse our Services or deliberately cause damage to our website, systems or business, we reserve the right to seek any remedies available to us under applicable law.

Nothing in this section requires you to compensate us for matters where applicable law prevents such a requirement.

SECTION 20 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies expressly incorporated into these Terms, form the agreement governing your use of our Services and purchases from our store.

If there is a conflict between these Terms and mandatory consumer protection law, the applicable consumer protection law will prevail.

SECTION 22 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms to another person without our prior written consent, except where permitted by applicable law.

We may transfer or assign our rights and obligations under these Terms where reasonably necessary in connection with the operation, restructuring or sale of our business, subject to applicable law.

SECTION 23 — GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer, nothing in this section prevents you from relying on mandatory consumer protection laws that apply in your country or place of residence.

Where applicable, you may have the right to bring legal proceedings in the courts of the jurisdiction in which you reside.

SECTION 24 — HEADINGS

The headings used throughout these Terms are included for convenience only and do not affect the meaning or interpretation of any provision.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, Services, products or applicable legal requirements.

The latest version will always be posted on our website with the relevant "Last updated" date.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of our Services after changes become effective means that you acknowledge the updated Terms, subject always to your statutory rights.

SECTION 26 — CONTACT INFORMATION

If you have any questions about these Terms, please contact us.

Suited & Ready

Email: atifmunay@gmail.com

Business / Return Address:
271 Cell Barnes Lane
St Albans
AL1 5PZ
United Kingdom